When is the event?
The event takes place on Saturday, May 31, 2025.

What are the event hours?
Doors open at 19:00, and the event runs until 6:00 AM. Make sure to arrive early to avoid curfew.
⚠  Important: There will be free shuttles offered from City Center to the venue in the day of the event (Inf. for pick-up, drop-ff, time, later on)

How do I get to the venue?
We recommend using the free shuttle buses dedicated to the event, as parking will be limited.

You can also arrive by taxi for convenience.

Is parking available?
Yes, parking is available at the venue. However, due to high demand and the number of event attendees, parking is very limited. We strongly encourage using the shuttle buses or taxis for convenience.

Where can I buy the tickets?
Tickets are only valid when purchased through our official website. Be sure to buy directly from the website to ensure your ticket is authentic and secure.

For more details, visit the Tickets section on our website. We do NOT take responsibilities if you buy from another platform that is not authorized from our side.

Can i refund my ticket?
All tickets are non transferable and non-refundable. Please review your purchase carefully before.

What to Do in Albania?
From stunning beaches to historic sites and breathtaking landscapes, Albania offers a diverse range of experiences.For a full guide on the best places to visit and things to do, check out our page "A Week in Albania", where we’ve curated the ultimate itinerary for your trip.

What’s included with a General Admission (GA) ticket?
GA tickets include access to the main festival grounds, main stage performances, food and drink vendors, and general festival amenities

What’s included with a VIP ticket?
VIP tickets grant access to exclusive areas such as the VIP lounge, premium bars, luxury restrooms, and early access to the festival grounds.

What’s included with Backstage Table tickets?
Backstage Table tickets include private seating in the backstage area, access to premium bottle service, and dedicated waitstaff.For more information please contact: info@sono-ent.com

Can I upgrade my ticket?
Upgrades are subject to availability. Please contact our customer support team at [Contact Info] for more information.

Is the event 18+?
Yes, the event is strictly 18+. Please bring a valid ID for age verification.

What if I lose my wristband?
If you lose your wristband, please report it immediately to our customer service booth. Replacement fees may apply, and wristbands are non-transferable.

Is there parking available?
There will be limited parking around the Artificial Lake area. We encourage using public transportation or rideshare services to get to the event.

Can I bring my own food and drinks?
No outside food or drinks are allowed inside the festival grounds. Food and beverages will be available for purchase from various vendors.

What should I wear?
Dress comfortably and appropriately for the weather. Comfortable footwear is recommended, as the event will take place outdoors. Don't forget to bring your cool energy with you, let's vibe together.

Will the event happen if it rains?
The event will take place rain or shine. Tirana is sunny in May. Please check the weather forecast and come prepared for potential changes in weather.

Can I leave and re-enter the event?
Re-entry is not allowed unless you have a specific pass or arrangement. Please plan accordingly.

All Sales Are Final – No refunds, exchanges, or cancellations.

Event Admission – A valid ticket is required for entry. 

Age Restrictions – Attendees must meet the event’s age requirements. A valid ID may is required for entry.

The festival operates on a no-refund policy unless canceled by the organizers.

In case of cancellation, tickets may be refunded or carried over to the next edition.

No refunds will be issued due to weather conditions, personal schedule conflicts, or denied entry due to rule violations.

Personal Responsibility – Attendees assume all risks associated with the event, including but not limited to injury, lost items, or other damages.

Prohibited Items & Conduct – Security reserves the right to deny entry or remove individuals who fail to comply with event policies. For a full list of restrictions, please refer to the Event Rules page.

Ticket Resale – Unauthorized resale or third-party transfers may result in ticket invalidation.

Force Majeure – The event organizer is not responsible for cancellations due to circumstances beyond control (e.g., weather, government regulations).